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Tidio

Tidio

Scale customer service without losing the human touch

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Recommended for

    • Seed
    • Series A
    • Scaleup

SSIE

Stage Fit Recommendations

Following data shows why Tidio is recommended for listed teams. The Fit Score represents the percentage fit of Tidio to each company stages, as calculated by the SSIE.

Stage

Fit Reasons

  • Seed

    $10k–$100k MRR

    • Per seat pricing from $12 per month
    • Team workspaces included
    • Shared project dashboards
  • Series A

    $100k–$500k MRR

    • SSO (SAML 2.0 single sign-on supported)
    • RBAC (Role-Based Access Control) enabled
    • Priority support available
  • Scaleup

    $500k–$2M+ MRR

    • SOC 2 Type II certified
    • Audit logs available
    • SAML 2.0 single sign-on supported
Tidio

Tidio is a customer service platform that combines AI and human conversations in a single workspace. It allows businesses to automate up to 67% of conversations and provides actionable suggestions for improving support quality. Tidio is trusted by 300k+ businesses worldwide and offers a free plan, as well as paid plans starting at $24.17/mo. The platform includes features such as live chat, ticketing, flows, and analytics.

Submitted By

Added On

Mar 25, 2026

Status

Unclaimed

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